WCRA 2026 C&I Food Waste & Recycling Survey Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. - Step 1 of 2Instructions: Please complete this survey with accurate service information for the month of May 2026. There are 23 questions. Your responses will help determine service levels and identify need to support the C&I sector to comply with the FOGO mandates. Note: Do not include work that is subcontracted out Your Details *FirstLastCompany Name *1. Does your business provide C&I food waste recycling collection services? *YesNoIf Yes, you will move to Q2. If No, you will move to Q15.2. How many clients did your business provide a C&I food waste recycling collection service to during May 2026?3. How many C&I food waste recycling clients also received general waste services from you during May 2026?4. List the suburbs or postcodes where your business provided a C&I food waste recycling collection service in May 2026:5. How many trucks were used for C&I food waste recycling collections in May 2026?6. What is the total number of premises your business provides a C&I food waste recycling collection service in May 2026? (only count premises serviced on multiple days once)7. How many of these premises is your business collecting food waste from at least once a week or more frequently? Have for waste 8. What is the total number of food waste recycling bins were emptied during May 2026? a. 120 L240 L660 L1.5 cubic metre3.0 cubic metreOther eg. hook binsPlease specify m3 or L Add Remove 9. Total C&I Food Waste Collected Solid Waste (kg)Liquid Waste (litres) Add Remove 10. Which disposal facilities do you send your C&I food waste to for recycling ? EarthPowerSoilcoGoterraOther (please specify below)Other11. Has your business increased your C&I food waste collection service offering since May 2025?YesNo11a. If yes in what way?12. Do you plan to increase your food waste collection service offering?YesNoUnsure13. Do you provide education or training to the C&I food waste collection customers?YesNo13a. If yes, what support do you provide? (Select all that apply)In-person engagement or trainingSignage (e.g. bin stickers, posters)Educational resources (e.g. videos, factsheets, training modules)Contamination reportsOther (please specify below)Other (copy)13b.How do customers receive education or training? (Select all that apply)Compulsory training prior to commencing food waste collectionScheduled onsite training sessions (e.g. annually)On request or to address specific issues or concernsProvided at an additional feeOther (please specify below)Other 14. What are your main challenges with C&I food waste collections?NextReadiness for the FOGO mandates:FOGO mandates require relevant premises including supermarkets, some institutions and hospitality businesses to have a source-separated food organics (FO) waste collection service in place, from 1 July 2026 for the largest FO generators and staggered to 2030 depending on their weekly residual waste bin capacity. 15. Have your sales team made aware of FOGO business mandates requirement ?16. Does your business require additional training for the sale and expansion of FOGO services ?YesNo17. Does your business provide general waste collection service ?Yes - Go to question 18No- Go to question 1918. How many clients did your business provide a general waste collection service in May 2026 ?19. Did you have any contaminated food waste loads that were sent to landfill during May 2026? If yes, how many tonnes were sent to landfill?20. Do you plan to provide or increase your FO/ FOGO collections ?No - don’t intend to provide FO or FOGO collection servicesYes - plan to provide FO/ FOGO collection servicesYes - will expand FO/ FOGO services geographically21. How do you determine answers to the questions 16 ?We provide both general waste and food organics collection to most clients, including subcontract services at some areasWe provide general waste and subcontract food waste recycling outWe only provide waste or food organic collection service, but we knew their waste contract arrangementNo certainty because we only provide general waste or food wasteYour clients may be required to have a weekly food waste collection if they fall into one of the following categories based on their weekly residual waste bin capacity: Include clients that are: supermarkets premises in which food or drink is prepared or provided including: correctional complexes, including correctional centres centre-based childcare facilities educational establishments including schools, universities and TAFE hospitals including public hospitals, private health facilities and mental health facilities seniors housing for which the council does not provide a regular collection service for the transportation of residual waste food and drink premises such as restaurants, cafes, takeaway food and drink premises, pubs and bars hotel or motel accommodation registered clubs that hold a club licence under the Liquor Act 2007 premises used for a mobile catering business within the meaning of the Food Act 2003, Part 8, Division 3, but excluding premises at which the food is served premises where seating is provided within a common food court or food hall for the immediate consumption of food or drink, or both, purchased at the premises 21a. Clients with 16x 240L weekly general waste capacity, 3840 L, or any combination ≥ 3,960L weekly waste residual bin capacity are required to have a weekly food organics collection from 1 July 2026. What percentage of these clients have a current FO collection? 21b. Clients with 8 x 240L weekly general waste capacity, 1920L, or any combination ≥ 1,980L weekly waste residual bin capacity are required to have a weekly food organics collection from 1 July 2028 What percentage of these clients have a current FO collection? 21c. Clients with 1x 660L weekly general waste capacity or any combination ≥ 720L are required to have a weekly food organics collection from 1 July 2030) What percentage of these clients have a current FO collection?PreviousSubmit
